Contact
Send your enquiry using the form below and we will get back to you as soon as we can.
What to include
If something is broken
Which pet, which phone or browser, and what you expected to happen.
Which pet, which phone or browser, and what you expected to happen.
If it is about billing
Which store you bought through. Subscriptions are held by Apple or Google, so the receipt lives with them.
Which store you bought through. Subscriptions are held by Apple or Google, so the receipt lives with them.
If you run a rescue
Your organisation’s registered name.
Your organisation’s registered name.
If you are a practice
The practice name, and roughly how many vets.
The practice name, and roughly how many vets.
Delete your One Heart Pet account
You can do it yourself in the app, under Settings. If you have already uninstalled it, or cannot sign in, you do not need to reinstall — ask us here and we will delete the account and its data for you.
Get the app.
Free for your first pet.
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