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One place for your pet’s health — opening soon to families, rescues and clinics. Get early access
One Heart Pet
For shelters & rescues

Every shift knows
what the last one did.

One list every volunteer can see, one record that follows the pet out the door — and for verified rescues, the whole thing is free.

Apply for the rescue programmeSee how a handover works
Verified rescues get it free.

Up to 30 pets, five people on the account, and the full record for every one of them.

Get the app
Download on theApp StoreGET IT ONGoogle Play

How you get it.

Three steps, and you can use the app while you wait.

1
Tell us about your rescue
Your registered name and contact details. It takes a few minutes, and you can keep using the app while you wait.
2
A person reads it
Not a script. Someone reviews every application and you hear back either way. If the answer is no, there is an appeal.
3
You are set up for 30
Thirty pets, five people, the whole record for each. Nothing to cancel, no card to hand over.
The daily bit

The handover note nobody has to write.

Set each pet’s routine once and the app makes the day’s list. Whoever is on shift opens it, sees what is left, and ticks. The next person opens the same list and sees what was done — not a message that scrolled away, not a clipboard in the other building.

Set the routine, not the reminder
The 7am meds, the twice-daily feed, the Thursday worming. It repeats on its own.
Anyone on the team can tick
The list belongs to the pet, not to one person’s phone.
Ticked by mistake? Undo it
A task is a state, not a deadline.
A volunteer ticking a task on a phone, a kennel in soft focus behind

A weekend volunteer is not a trustee.

Every part of the account, three levels each. Give a new volunteer sight of the pets and the run of the daily tasks, and leave billing and membership to the two people who should have them. Set it per person, change it the day their role changes.

The ticks show one example — a weekend volunteer. There are no fixed roles to pick from; every person is set individually.

Part of the account
View
Act
Manage
Pets
who is in your care
Routines
the repeating care
Entries
what was logged
Clinics
connected practices
Messages
talking to a vet
Reports
documents to send
Adoption
handing a pet over
Members
who is on the team

They leave with their whole history.

Eight weeks of notes should not stay behind in your account. When a pet is adopted you create a handover code, the adopter redeems it, and the record goes with them.

1
You create a code
Only someone who manages the rescue can start it. It lasts an hour.
2
The adopter sees it first
They preview exactly what they are about to receive, before they accept it.
3
They accept
The pet moves across with the parts of the record you both agreed to — care routines included, with the count shown.
4
You can still stop it
Nothing happens until the code is redeemed, and you can cancel right up to that moment.

What else it does for you.

A volunteer crouched beside a kennel, speaking into a phone, one hand out to the dog
Say what you saw, out loud.
“She’s off her food again.” Speak it or type it, and the app asks the follow-up questions a vet would. Nothing is saved until you confirm it.
A document for the adopter.
Turn a pet’s record into a file you can send.
One decision, not a diagnosis.
Does this pet need a clinic? That is the only question the AI answers.
Your clinic, connected.
Link the practice you already use, and the care you log is care they can see. You choose to connect, and you can end it.

Free, and what the paid plan adds.

Verified rescues
The rescue programme — free
Up to 30 pets
Five people on the account, each set individually
The complete record for every pet, with no cut-off
No card, nothing to cancel
Apply for the programme
High intake
Shelter plan
Everything in the free programme
Triple the daily AI allowance on conversations, voice and the vet question

For rescues doing a lot of intake, where the daily ceiling is the thing that bites.

See prices in the app

Questions rescues ask.

What counts as a rescue?

We ask for your registered name and contact details, and a person reviews it. If we get it wrong, there is an appeal.

What does it cost?

The verified programme is free for up to 30 pets. The paid Shelter plan only adds a bigger daily AI allowance.

How many people can we add?

Five on the account, each with their own permissions.

What happens when a pet is adopted?

You create a handover code, the adopter previews what they will receive, and the record moves with the pet.

Can a volunteer see everything?

Only what you give them. Each area, three levels, set per person.

Do we need our vet to use it?

No. Connecting a practice adds appointments and messaging, but nothing depends on it.

Start with the pets you have today.

Apply for the programme, set up the first routine, and let Saturday’s volunteer see what Friday’s volunteer did.

Download on theApp StoreGET IT ONGoogle Play