One Heart PetYou find out what
happened at home.
A workspace for your practice, and a window into the care that happens between visits—the meals, the medication, and the subtle health patterns your clients notice over the weekend.
Most of a pet’s life happens where you cannot see it. This is the part of the medical record you have never had access to.
The history arrives before the patient does.
Your client's care routines, home health logs, and symptom descriptions map chronologically directly onto the patient's master timeline the exact second you open their record. You can finally stop trying to reconstruct a complex fortnight from an owner's memory at the start of a consultation.
Everyone opens a different front page.
One person can hold more than one role, and switch between them.
The thing that usually falls through.
Track ongoing client requirements using an interactive board built with clear statuses, priorities, and assigned team members. Never lose sight of post-op checks, blood panels to repeat in a fortnight, or clients who promised to call back.
A practice two streets away cannot see your patients.
Your data isolation is hard-coded into the core structure of our platform, not left to basic interface filters. Security is a non-negotiable rule that protects your clinical operations from day one.
The record belongs to the pet. You keep what you wrote.
A pet’s living history follows them seamlessly—to a new owner, a different practice, or out of our platform entirely. While the owner controls the live clinic connection, your medical records are legally protected.
When a connection ends, you permanently retain a secure copy of every clinical note, treatment, and entry your practice authored. Your data stays yours, legally attributed to you. You aren’t holding records hostage, and neither are we.
Three steps to a working practice.
Questions practices ask.
Do we need to replace our existing practice management software?
No. This operates alongside your current system. It functions as the comprehensive home-care record and behavioral timeline that you currently have no way of tracking.
Do we get an alert queue for urgent cases?
No—and that is an intentional safety feature. The mobile app evaluates symptoms against strict red-flag rules and points owners directly toward emergency care resources. Your workspace web dashboard shows history trends and data counts; there is no chaotic triage feed to monitor or inbox queue to work.
Can pet owners log into our clinical dashboard?
No. The web dashboard is strictly role-isolated. Any consumer login attempt is blocked at the server level, and owners are automatically routed back to download the mobile app.
Who has access to view a pet’s medical history?
Only veterinary practices explicitly connected by the owner, and only while that digital connection is live. Private owner diary entries are fully isolated and can never be seen by clinic staff.
What happens to our data if our billing plan lapses?
Your practice account is soft-locked, never deleted. Practice administrators maintain complete access to billing interfaces to update payment details, while other roles temporarily see an inactive state until it is resolved.
Does the workspace support multiple languages?
Yes. The workspace ships in English and French, in lockstep, and the language is a setting rather than a different address. More languages are on the way.
See a patient’s fortnight before they walk in.
Create the account, invite your team, connect your first patient.